File an online service request for your TELUS device and you could get a replacement device within 48 hours. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options. Contact TELUS. Discover how TELUS Health can help you. You can call Telus Communications at (855) 255-8828 toll free number, write an email, fill out a contact form on their website telus.com, or write a letter to TELUS Client Care, PO Box 7575, Vancouver, British Columbia, V6B 8N9, Canada. ... Add Direct Number - This is where you can buy more direct numbers for the extension. This phone number is Telus's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. If you didn't take notes, jot down what you remember. Call 1-866-558-2273 (from Canada) Call 611 from your Fido phone (free) Contacting Telus - by phone or otherwise While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. Noida is a planned city developed over 40 years ago as a satellite of Delhi. Our 24/7 virtual assistant that answers your questions in an instant. Have something with which you can take notes. Address Book is where you can store contact details in personal address books. Call for support Select your carrier or retailer: Consumers call for a range of reasons, including: There are several things that you can do to help ensure that your call to Telus customer service is handled quickly and professionally: Make sure you are calling the correct number. If you have questions about more than one referral, please submit a separate form for each referral. I already have a website address. If you still need help, TELUS Assist will direct you to a live agent. Telus is a major telecommunications company in Canada, providing phone, Internet, cable and other services to its subscribers. For more information on this process, go to Adding a Direct Virtual Number to a User. Rather than trying to call Telus we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web. You may find areas in which you and the representative miscommunicated or there was clearly a misunderstanding. Next, call Telus back. I just received a bill from you, although my equipment was returned about a month ago... We had a power outage on Monday and when power was restored, it caused our Cisco CIS... Hi, I'm contacting you from the Chimo Youth Retreat Center, and I wanted to help my cli... how can I conect my chromebook to the phone internet using USB tethering, Can I get another line on a cell phone? We've created these shortcuts and apps to try to help customers like you (and ourselves!) Business hours vary by department and location. While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. Log in My TELUS. Enter the order number found in your confirmation email. Get answers to specific questions & advanced issues from other TELUS customers. Explain, politely, that this is your second call and describe what went wrong with the first. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Delta or Optimum. As one of the largest businesses of its type in Canada, it isn't surprising that it gets lots of requests for customer service each and every day. - Contact the Public Mobile Community for further assistance. While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. And you can click here if you want to compare all the contact information we've gathered for Telus. If you look at our Delta Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. TELUS’ Mobility for Good™ program will provide youth with access to a TELUS cell phone plan at $0 per month, which will include unlimited across Canada talk and text and up to 3GB of monthly data usage. Telus Customer Service Phone Number. The recipient then receives the document as a fax. Phone Number:1 (877) 310-4638. This might include order confirmations, billing statements, screen shots, serial numbers for equipment and any previous correspondence between you and Telus regarding your matter. If your Telus service is incompatible with your devices or other electronics, an agent may be able to suggest a workaround, but ultimately you are responsible for ensuring compatibility. GetHuman builds free tools and shares information amongst customers of companies like Telus. You can get fast and easy support for TELUS Business Connect TM by … Receiving faxes is just as easy. You can also reach out over Twitter, which has its own support team. Shortcut: Press 0, then 4. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. Managing everyday health anytime, anywhere. File or Track a Claim. If you are calling for technical support, be in the same room as your device so that you can troubleshoot along with the customer service representative. In order to improve patient outcomes, better manage chronic diseases, enable self-care and help move patients from acute care facilities into their homes, TELUS offers multiple patient and consumer health platforms such as Home Health Monitoring (HHM) and Personal Health Records (PHRs).. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. Use an Existing Number. Yous should also keep in mind that agents are individuals: This new agent may have more experience or training and be in a better position to understand your concerns. Other options include visiting the online community forum: More experienced users of Telus products and services may be able to offer good advice for resolving your issue. Asurion’s virtual assistant helps you get the support you need, faster and easier, 24/7. To help us improve this website, we'd love to hear your feedback. Find useful information, the address and the phone number of the local business you are looking for. Our goal is to satisfy our customers and we welcome opportunities to improve our service. TELUS Mobility in the US (for customers roaming in the US), Monday to Sunday: 9am to 10pm Eastern Time, TELUS Mobility international (for customers roaming outside Canada), Monday to Saturday: 9am to 7pmSunday: Closed, Monday to Friday: 9am to 7pmSaturday & Sunday: Closed, Monday to Friday: 9am to 7pmSaturday and Sunday: Closed. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Telus in an easy-to-use summary, as well as a full comparison of the 5 ways to reach Telus, compared by speed and customer recommendations. Contact TELUS International. Common problems addressed by the customer care unit that answers calls to 866-558-2273 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. You can manage the entire claims process online using our claims center. I have a cell phone: ***-***-****. Find useful information, the address and the phone number of the local business you are looking for. Get support by contacting one of our phone numbers below. Contact Us. when I... my accounts won't link on MyTelus, I added Home Security today and I can't get into the app. Backed by a multi-national, multi-billion dollar Canadian telecommunications giant, TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients. Please keep sharing your experiences so we can continue to improve this free resource. If possible, explain the resolution you would prefer. While this may be a slow process, it is one way to help ensure that you have done everything you can to resolve your issue with Telus. Call during business hours. Finally, a visit to a Telus retailer provides face-to-face help which may well get your issue resolved quickly and with minimal fuss. Or take a look at the Optimum Phone Number page. If you think this information is inaccurate or know of other ways to contact Telus please let us know so we can share with other customers. Sharing is what powers GetHuman's free customer service contact information and tools. You may still have options for getting a resolution. Besides calling, the next favorite option for customers looking for help is via 780-493-4404 for Customer Service. I have an internet hub. Contact TELUS Spark. Hours: Mon-Fri 8am-10pm, Sat-Sun 9am-8pm EST; best time to call: 3:30pm. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. 403.817.6800 [email protected] Membership. If you’ve already contacted TELUS and your issue remains unresolved, expedite your request here. If working with Telus over the phone doesn't work, look into other options. This Management Escalation Team program exists to address issues that have not been resolved when users have gone through standard channels. all email platforms, you simply attach the document to an email, specify the recipients’ fax number and send. Some issues will require a technician visit: While the representative can certainly help with troubleshooting, in some cases physical repairs are needed to cables and lines. This allows you to add send a request for Number Transfer (Porting) or send a request to activate call forwarding from your existing number to Business Connect. In short, the two companies are not related. Locate and compare Telus-Mobility in Alberta AB, Yellow Pages Local Listings. Find the nearest TELUS store to learn more about TELUS products and services. Help which may well get your issue resolved quickly and with minimal fuss the order number found in confirmation... Keep doing it, by phone or save yourself time by getting at! 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